Feedback | Hardwood Giant

Customer Name

Contact Number

Invoice Number

Type of Flooring

Name of Installer ( If Applicable )

Product SKU

Customer Address

Email Address

Date

Products Brand

Store Location

Product Colour

How Did You Find Us?

Post a review about the products and services you received, Which platform is more comfortable?

Would you refer us to friends and family?

Why you don't want to refer ?

Did the measurement personnel arrive on time?

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Was the measurement personnel knowledgeable??

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Did the measurement personnel guide you properly?

Did the installer come on time?

Comment

Was the installer professional and polite?

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Did the installer clean the site and sweep the floors after installation?

Comment

Did the installer leave a mess behind after installation?

Comment

Has the white dap been properly put on the baseboard?

Are the baseboards properly installed in line?

Is the colour of the molding matching with the flooring colour?

Are the stairs installed properly?

Do you have a pet?

Number of pets?

Types of pets?

How satisfied are you with the product purchased?

Are you satisfied with the timeliness of your order?

How satisfied are you with product color?

Comment

How satisfied are you with the services of our measurement personnel?

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How satisfied are you with the surface?

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How satisfied are you with the services of our installers?

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How satisfied are you with the installation?

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Did the installer install custom reducers or regular reducer?

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Are there any stairs for installation?

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Reason for choosing Hardwood Giant

Which room was flooring installed in?

Comment

Are Flooring properly installed?

Comment

Number of residents

Are the moldings properly installed?

Comment

Type of Home

Age of Home

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Acknowledgement (Customer Signature)