Just as a homeowner in Kitchener, you expect durable materials, skilled installation, and attentive service, and Giant Flooring delivers all three with transparent pricing, local expertise, and trusted warranties to protect your investment. Their showroom guidance helps you choose styles that suit your lifestyle and resale goals, while certified installers ensure precise results and timely completion, giving you peace of mind and lasting value for your home.
The Reputation of Giant Flooring
You’ll find Giant Flooring has built a strong local reputation over more than 20 years serving Kitchener and the Waterloo Region, completing thousands of residential installs and carrying top manufacturers like Mohawk, Shaw and Armstrong; contractors and designers frequently refer you for consistent lead times, transparent estimates, and a showroom with over 500 flooring samples so you can make confident choices.
Long-standing Experience in the Industry
With over two decades of experience, you benefit from factory-trained installers who typically complete a 200-300 sq ft room in 2-5 days; project managers coordinate permits, subtrades and warranty paperwork, and their portfolio includes whole-home renovations and multi-unit condo floors, helping you avoid errors like improper acclimation or incorrect underlay selection.
Customer Reviews and Testimonials
You’ll find consistent praise on Google and HomeStars for punctuality, clean job sites and clear communication, with many photo-backed reviews noting one- to three-day installs, timely follow-ups and warranty support that resolved minor issues without extra cost.
Diving deeper, check specific case studies: a 2024 Kitchener kitchen-to-open-plan project installed 900 sq ft of engineered hardwood in three days with final cost matching the $12,500 quote, while a downtown condo owner highlighted dustless sanding and a 5-year finish warranty; these testimonials include before/after photos and contactable references so you can verify workmanship directly.
Quality of Products Offered
You get access to trade-grade materials chosen for measurable performance: residential warranties up to 25 years on select laminates and 15 years for some commercial lines, FloorScore and GREENGUARD certifications, and third-party abrasion and water-resistance tests that guide recommendations for your rooms and traffic levels.
Variety of Flooring Options
Your choices include engineered and solid hardwood, SPC and LVP, laminate, carpet and carpet tile, plus porcelain and ceramic tile; plank widths up to 9″ and multiple finish options-from wire-brushed to hand-scraped-help you match aesthetics and function for kitchens, basements, and high-traffic zones.
Innovative Technologies and Materials
Giant Flooring carries 100% waterproof SPC cores, WPC for enhanced comfort, UV-cured aluminum-oxide finishes for superior scratch resistance, antimicrobial surface treatments, and enhanced WEA R-layers that improve stability and longevity in varying humidity conditions.
For a busy household, you can pick LVP with a 20-mil wear layer over an SPC core for waterproof durability, or engineered hardwood with a UV-cured finish for scratch resilience; installation choices include click-lock systems for faster DIY installs and glue-down methods for commercial permanence, while acoustic underlays can reduce impact noise by as much as 15-18 dB between floors.
Exceptional Customer Service
You get a dedicated project coordinator who streamlines scheduling, coordinates deliveries, and manages permits so your project stays on track; staff respond to calls and emails within one business day, provide transparent written estimates, and maintain order-tracking so you always know where materials are and when installers will arrive.
Personalized Consultations
Your one-on-one consultations include in-home measurements, moisture testing for basements and lower levels, and custom style boards that pair color, trim and underlay options; consultants bring carry-home samples and a written cost breakdown so you can compare three product scenarios before committing.
Professional Installation Services
Your installation team consists of factory-trained installers who follow manufacturer specifications, employ dust-control systems and protect adjacent rooms; they handle site prep, removal of old flooring, debris disposal, and a final walkthrough to confirm the finish meets your expectations.
Before installation begins, technicians perform a pre-install inspection and subfloor assessment, recommend moisture mitigation if levels exceed tolerances, and allow flooring to acclimate (commonly 48-72 hours) when required; installers then layout mockups, use specified adhesives or fastening methods, and complete a punch-list within 24-48 hours to ensure your project is finished to spec.
Competitive Pricing
You benefit from transparent, bundled pricing that reduces overall project costs. Giant Flooring leverages supplier relationships to secure volume discounts, seasonal promotions, and a 14-day price-match policy; homeowners commonly save 10-25% versus national retailers, which can mean $800-$2,500 on a typical 1,000 sq ft installation.
Value for Money
Because you pay for trade-grade materials and factory-direct sourcing, your floors last longer and need fewer replacements. Warranties up to 25 years, professional underlayment and included post-install inspections lower lifecycle costs, so a slightly higher upfront price often yields lower expenses over 10-15 years.
Financing Options Available
Flexible financing lets you spread costs without delaying projects: options commonly include 0% interest promotional plans for 6-12 months, extended terms up to 60 months, and deferred-payment programs through partnered lenders. You can pre-qualify online in minutes and choose plans tailored to project size and credit profile.
To illustrate, financing a $4,800 kitchen-floor renovation on a 12‑month 0% plan means roughly $400 per month; alternatively, a 36‑month plan at a typical 7.9% APR would be around $150-$160 monthly depending on fees. Giant’s coordinators walk you through documentation, estimate monthly payments, and compare lender offers so you pick the best total-cost option.
Commitment to Sustainability
Giant Flooring makes sustainability a measurable part of your project by prioritizing certified materials, waste reduction, and energy-efficient operations; their showroom now stocks over 35% FSC-certified or reclaimed hardwood and offers low-VOC finishes across core lines. You benefit from product transparency-chain-of-custody documentation and material data sheets-so your choices can support green building goals while maintaining the performance and warranties you expect.
Eco-friendly Flooring Choices
You can choose from SPC and LVT options with up to 30% recycled content, carpets with 50% recycled nylon, and water-based UV finishes that cut VOC emissions by over 80% compared with conventional coatings. Their eco collection includes commercial-grade, waterproof SPC with a 20-year warranty and engineered hardwood sourced from FSC-certified mills, letting you balance durability, aesthetics, and measurable environmental impact.
Community Involvement and Initiatives
You’ll find Giant Flooring actively partners with local organizations – including a long-term collaboration with Habitat for Humanity Kitchener-Waterloo since 2018 – donating more than 5,000 sq ft of flooring and providing installation support for affordable-housing builds. That hands-on approach means your purchases help fund community projects and skilled volunteer labor in the region.
Beyond donations, you can participate in their annual “Green Swap” event, where homeowners drop off old flooring for recycling and receive a store credit; in 2023 this diverted roughly 12 tonnes from landfill. They also run quarterly recycling pickups for contractors, offer a 10% non-profit discount, and host two volunteer install days each year to train local tradespeople in sustainable installation practices.
Final Words
From above you can see why homeowners in Kitchener trust Giant Flooring: you get durable, stylish products backed by professional installation, responsive service, and transparent pricing that protect your investment and simplify decisions. When you choose them, your project benefits from local expertise, warranty support, and consistent follow-through from consultation to completion.
